Your privacy is very important to us. We want you to participate in our online survey with confidence that your privacy will not be compromised.

To this end, Servpro Industries, Inc., "SERVPRO^®", will not use technical means (keystroke loggers, spy ware, etc.) to gather personal information about you, your computer, or your computer usage.

Any information gathered directly from this survey, including your IP address, will only be used for consumer and quality research purposes intended to help SERVPRO^® better understand our customers' needs and our Franchisees' job performance.

Your information will not be sold to any other firm, individual or organization. Furthermore, we will not contact you, based on this survey information, without your express consent.

Thank you for participating in this survey.